Ratings and Reviews
- Is my review anonymous?
- I had a bad experience. What do I do?
- How do I recommend a business be added to WellzOn?
- How do I flag inappropriate reviews?
- How are business ratings calculated?
- Can I give feedback for an appointment or business?
Booking Appointments
- What’s the deadline to make an appointment?
- I’m trying to reserve an appointment, but it’s unavailable. Why?
- I’m not seeing a business in the search filter for services. Why?
- I booked an appointment, but I can't find it. What do I do?
- How many appointments can I reserve each month?
- How do I search for an appointment?
Managing Appointments
- What happens if my appointment was canceled by the provider?
- The weather is bad, and I have an appointment. What do I do?
- The business wouldn’t let me attend my reservation. What do I do?
- One of my past appointments says "Missed appointment," but I didn’t miss it! What do I do?
- I’m at my appointment, but the provider isn’t here. What do I do?
- I accidentally booked an appointment within 12 hours of the reservation start time! What do I do?